myLot isn’t another form, chatbot or legacy tool that provides a generic response. It’s been purpose-built with Australian councils, with powerful AI that uses real-time data from regulations, mapping and council planning schemes to accurately answer residents’ enquiries, providing personalised advice based on location and proposal.

Every part of myLot comes directly from working with councils, from the easy to use interface for residents to the back-end reports and tracking for planning teams. Simplifying planning is not just part of our job at myLot – it’s our whole job.

They can and we encourage councils to make this clear to residents. myLot helps residents get accurate answers to preliminary planning enquiries 24/7, and if they prefer or need to call council they can still do that without having to start from the beginning, because planners can see what residents have asked myLot and build on that conversation.

Live within 2-3 months, myLot’s implementation is fast for councils. In this time, the tool is trained to your planning scheme. From there, we provide 24/7 tech support and platform maintenance.

With powerful AI, myLot updates for new regulations or planning scheme changes within hours of being published to state or local resources. We handle this for you.

Our team is highly experienced in managing digital security in regulated environments, and we follow best-practice data storage and security practices.

Importantly, when residents type addresses and questions into myLot, this information stays with their local council. It doesn’t go anywhere else.

We’re an Australian tech company with proven experience in advanced generative AI, machine learning, product engineering and security.

We’ve worked closely with local and state governments to develop myLot, and we’re proud to have been recognised by InnovationAus as Best Govtech Product in 2024 and by the Planning Institute of Australia in their 2024 Awards for Planning Excellence.